NDIS Support Coordination

Connecting you to the services and supports you need to bring your NDIS plan to life — on your terms, at your pace.

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Have questions? Call us on 1800 000 000 — Mon–Fri, 9am–5pm

What is Support Coordination?

Support Coordination is an NDIS-funded service that helps you understand and implement your NDIS plan. Our experienced coordinators work alongside you to connect you with the right providers, navigate your funding, and help you get the most out of your plan.

Whether you're new to the NDIS or working through a complex situation, Widoph Care's Support Coordinators are here to guide you every step of the way.

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You're in Control

At Widoph Care, we put you at the centre of every decision. Our role is to inform, connect, and empower — not to make choices for you. Together, we'll make sure your plan reflects what matters most to you.

  • Personalised service built around your goals
  • Access to trusted local providers
  • Regular check-ins and progress reviews
  • NDIS-compliant reporting and documentation

How We Work With You

We focus on building long-term, trusting relationships. Our team takes the time to understand your story, your goals, and what a good life looks like for you.

  • Your goals are our goals
  • We believe there are no limits to what you can achieve
  • We'll provide the best advice as we journey through the NDIS together
  • We give you choices so you can control how your services are delivered
  • We understand the impacts of trauma and focus on healing
  • We ensure you feel safe, included, and connected to your community

How a Support Coordinator Can Help

By working together and doing things your way, we can:

  • Help you set and achieve your goals
  • Explore options and services available to you
  • Build your skills, capacity, and independence
  • Empower you to exercise choice and control
  • Help you understand and manage your NDIS budget
  • Navigate and simplify the NDIS process with you
  • Help you live your best life
Talk to a Coordinator

Specialist Support Coordination

For participants with more intensive or complex support needs, our experienced Specialist Support Coordinators provide a higher level of assistance. This is a time-limited service designed to address significant barriers and reduce complexity in your life.

Our specialists can connect you with a broader range of services — including health, education, or justice systems — ensuring everything works together effectively for your unique circumstances.

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When You Need More Intensive Support

Specialist Support Coordination is ideal when your situation involves multiple systems, complex risks, or significant challenges that require expert guidance and coordination.

  • Addressing complex barriers and high-risk situations
  • Coordinating across health, justice, and education sectors
  • Supporting participants through crisis or significant change
  • Building a stable foundation for long-term independence

Staying Connected From Start to Finish

When you start with Widoph Care, we take time to get to know you face-to-face. Your Support Coordinator stays with you throughout the journey, checking in regularly and preparing reports at key milestones.

01

Initial Meeting

We meet with you to understand your goals, needs, and the services you'd like to access.

02

Plan Setup

We help you connect with the right providers and put your NDIS plan into action.

03

Ongoing Check-ins

Your coordinator checks in regularly with you and your providers to ensure things are working well.

04

Plan Review Support

As your plan nears its end, we meet with you to prepare for the next steps and future goals.

Who Can Access This Service?

Support Coordination is funded by the National Disability Insurance Agency (NDIA) and allocated as part of your NDIS plan. When developing your plan, ask your planner about whether Support Coordination funding is appropriate for you.

We also work with participants who have other funding sources, including:

  • NDIS
  • Transport Accident Commission (TAC)
  • WorkCover
  • Department of Veterans Affairs (DVA)

Whatever your funding source, we'll help you coordinate your supports effectively.

Not Sure if You're Eligible?

Our friendly team can help you understand whether Support Coordination is the right fit for you, and guide you through the steps to access it. There's no obligation — just a conversation.

  • Free initial enquiry
  • NDIS plan review guidance
  • Help understanding your funding categories
  • Referrals to other services if needed
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What Our Participants Say

"Widoph Care helped me finally understand my NDIS plan. My coordinator was patient, knowledgeable, and always available when I needed help."

— NDIS Participant

"They connected us with the right services quickly and kept us informed every step of the way. It made a huge difference for our family."

— Parent / Carer

"Professional, compassionate, and genuinely invested in our participant's goals. One of the best Support Coordination teams we've worked with."

— Allied Health Professional

Frequently Asked Questions

Have more questions? Our team is happy to help — just get in touch.

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Is Support Coordination the same as a Support Worker?

No. A Support Worker provides direct, hands-on assistance. A Support Coordinator helps you plan, connect, and manage your supports — they work behind the scenes to ensure everything runs smoothly.

How do I know if my NDIS plan includes Support Coordination?

Check your plan under the "Capacity Building" category. If Support Coordination is funded, it will be listed there. Not sure? We can help you read and understand your plan.

Can I change my Support Coordinator?

Yes. You have the right to choose your own providers, including your Support Coordinator. If you'd like to switch to Widoph Care, contact us and we'll make the transition as smooth as possible.

Do you offer Specialist Support Coordination?

Yes. We have experienced Specialist Support Coordinators available for participants with more complex or intensive needs. Learn more on our Specialist Support Coordination page.

Ready to Get Started?

Contact our friendly team to find out how our Support Coordination service can help you. We work across local communities throughout Australia.

Phone 1800 000 000
Hours Monday – Friday, 9:00am – 5:00pm
Send an Enquiry

Let Us Help You Make the Most of Your NDIS Plan

Our team is here to guide, connect, and empower you — every step of the way.

Enquire Now About Widoph Care